INTEGRATED VOICE SERVICES is a Toronto based telecom consulting firm specializing in the planning and implementation of Corporate Voice Telecommunications systems.

Founded in 1990, our objective is to ensure clients can confidently introduce innovative new applications of voice technology to their environment. Our expertise covers most major functional areas of an enterprise voice telecommunications network. In all our dealings with existing and prospective clients we offer value, quality, flexibility and integrity.

Integrated Voice Services specializes in the planning and
implementation of Corporate Communications systems.Telecom Consulting firm in Toronto, Ontario

For over 25 years we have provided the following services to our customer

Corporate Voice Telecommunications

• Strategic Planning
• Business Case Preparation
• RFP Preparation
• Vendor Selection
• VoIP Implementation\Conversion
• SIP trunking
• Cloud Migration
• Disaster Recovery

Call Center

• Roadmap
• Contact Center Design and implementation
• IVR\CTI Implementation
• Quality Monitoring\Workforce Management
• Call Flow design
• Custom Reports