Toronto Voice legacy system upgrade with IVS inc.

For over 25 years we have provided the following services to our customer

Corporate Voice Telecommunications

• Strategic Planning
• Business Case Preparation
• RFP Preparation
• Vendor Selection
• VoIP Implementation\Conversion
• SIP trunking
• Cloud Migration
• Disaster Recovery

Call Center

• Roadmap
• Contact Center Design and implementation
• IVR\CTI Implementation
• Quality Monitoring\Workforce Management
• Call Flow design
• Custom Reports